t999 Privacy Policy — How We Handle Your Personal Data

1. Who We Are

t999 is an online gaming and sports betting platform operating at t999.run, serving players primarily based in Pakistan. References to "t999", "we", "us", or "our" in this document refer to the company that owns and operates the t999 platform and all associated services.

t999 acts as the data controller in respect of the personal information you provide when using our platform. This means we determine how and why your personal data is processed. In circumstances where we engage third-party service providers to process data on our behalf — such as payment processors or KYC verification services — those providers act as data processors under our instruction and are bound by appropriate data processing agreements.

For any privacy-related enquiries, you can contact t999 directly at support@t999.run with the subject line "Privacy Enquiry".

2. Personal Data We Collect

t999 collects personal data in two broad categories: information you provide directly, and information we collect automatically through your use of the platform.

2.1 Information You Provide Directly

Data Category	Specific Data Points	When Collected
Registration Data	Full legal name, date of birth, Pakistani mobile number, email address (if provided), residential address	At account creation
Identity Verification	Copy of CNIC, passport, or other government-issued ID; proof of address document; selfie or live photo for biometric checks	During KYC process
Payment Data	Easypaisa / JazzCash mobile wallet number; bank account details for IBFT; masked card details for Visa/Mastercard transactions	When making deposits or withdrawals
Support Communications	Messages, emails, and live chat transcripts exchanged with t999 customer support	When you contact support
Responsible Gaming Inputs	Self-declared spending limits, self-exclusion requests, problem gambling disclosures	When you use responsible gaming tools

2.2 Information Collected Automatically

When you use the t999 platform, we automatically collect certain technical and behavioural data. This includes:

• Device and Connection Data: IP address, device type (mobile/desktop), operating system, browser type and version, screen resolution, and mobile network operator.
• Session Data: Login timestamps, session duration, pages visited within t999, features used, and logout timestamps.
• Gameplay and Betting Data: Game sessions, bet amounts, bet outcomes, deposit and withdrawal transaction history, bonus claims, and wagering activity. This data is also required for regulatory audit purposes.
• Cookies and Tracking Data: Information collected via cookies, local storage, and similar technologies as described in Section 8.

3. How We Collect Your Data

t999 collects personal data through the following channels:

• Registration forms: Information entered when you create your t999 account.
• KYC verification portal: Documents uploaded during identity verification checks.
• Payment interfaces: Information provided when you initiate deposits or withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card payment gateways.
• Customer support interactions: Data you share when you contact t999 via live chat, email, or any other support channel.
• Platform usage: Automatically collected through your interaction with the t999 website and services, as described in Section 2.2.
• Third-party verification services: In some cases, t999 uses licensed identity verification and fraud prevention services to cross-check the information you provide. These services may independently confirm identity details against existing databases.

4. Why We Use Your Personal Data

t999 uses personal data for the following specific purposes. We do not use your data for any purpose not listed here without your explicit prior consent:

• Account Management: To create, operate, and maintain your t999 account, verify your identity, authenticate your logins, and manage your preferences and settings.
• Payment Processing: To process deposits and withdrawals in PKR through your chosen payment method, verify that payment methods belong to you, and maintain a complete transaction record.
• Regulatory Compliance: To meet our obligations under applicable gaming regulations and anti-money laundering laws, including identity verification (KYC), source-of-funds checks, transaction monitoring, and cooperation with regulatory authorities or law enforcement when legally required.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, enforce self-imposed limits and exclusions, and fulfil our duty-of-care obligations to players.
• Fraud and Security: To detect, investigate, and prevent fraudulent activity, abuse of promotional offers, multiple-account creation, and other security threats to the platform and to other users.
• Service Improvement: To analyse aggregated usage patterns, identify technical issues, and improve the functionality, design, and performance of the t999 platform.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain a record of support interactions for quality assurance purposes.
• Marketing: To send you relevant promotional communications about t999 offers, bonuses, and new features — but only if you have opted in to receive marketing messages. See Section 13 for full details.

5. Legal Basis for Processing

t999 processes personal data on the following legal bases:

• Contract Performance: Processing necessary to deliver the services described in our Terms and Conditions — account operation, bet settlement, payment processing.
• Legal Obligation: Processing required to comply with gaming regulations, anti-money laundering laws, tax obligations, and cooperation with regulatory or law enforcement authorities.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and aggregated service improvement analytics — where our legitimate interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies — only where you have provided clear, freely given consent, which you can withdraw at any time.

6. Sharing Your Personal Data

t999 does not sell your personal data. We share personal data with third parties only in the following circumstances, and only to the minimum extent necessary:

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card payment gateway providers receive the transaction data required to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• KYC and Identity Verification Providers: Licensed third-party verification services receive the identity documents you submit during the KYC process. These providers are contractually obligated to process this data only for the purpose of identity verification on t999's behalf.
• Game Software Providers: Casino game studios and live dealer operators whose games appear on t999 receive the minimum data necessary for game operation (typically a session token). They do not receive your full personal profile.
• Regulatory Authorities and Law Enforcement: t999 will disclose personal data to licensing authorities, financial intelligence units, tax authorities, or law enforcement agencies where required by law or where we are legally compelled to do so by a valid order or request.
• Business Transfers: In the event that t999's business or assets are acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and any material change to how your data is handled.
• With Your Explicit Consent: t999 may share data with third parties for purposes not listed above if you have given explicit, informed consent for that specific sharing activity.

7. Data Retention

t999 retains personal data for as long as it is needed for the purpose for which it was collected, subject to any legal requirements to retain it for longer. The following general retention periods apply:

Data Type	Retention Period	Reason
Account registration data	Duration of active account + 5 years after closure	Regulatory / AML compliance
KYC identity documents	Duration of active account + 5 years after closure	Regulatory obligation
Transaction / payment records	7 years from transaction date	Financial regulatory requirements
Gameplay and betting history	5 years from last activity	Regulatory audit, dispute resolution
Customer support records	3 years from last interaction	Quality assurance, dispute records
Marketing preferences	Until you withdraw consent or close account	Consent-based processing
Session and device logs	12 months from collection	Security monitoring, fraud detection

When data is no longer required and there is no legal obligation to retain it, t999 securely deletes or anonymises it.

8. Cookies and Tracking Technologies

t999 uses cookies and similar technologies when you access the platform. A cookie is a small text file placed on your device by a website. t999 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in, security cookies that protect against cross-site request forgery, and cookies that maintain your bet slip state. These cannot be disabled without breaking core functionality.
• Preference Cookies: Store your choices such as language preference and responsible gaming limit settings so you don't have to set them again each visit.
• Analytics Cookies: Help t999 understand how players use the platform — which pages are most visited, where users encounter friction, and how performance can be improved. This data is aggregated and not linked to individual identity.
• Marketing and Retargeting Cookies: Used only with your consent. These cookies allow t999 to understand whether marketing communications led you to visit the site and to show relevant t999 promotions within the platform. t999 does not place third-party advertising cookies that share your data with external advertising networks.

You can manage your cookie preferences at any time through your browser settings or through the cookie management tool available on the t999 platform. Disabling analytics and marketing cookies will not affect your ability to use t999's core services.

9. Data Security

t999 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS Encryption: All data in transit between your device and t999 servers is encrypted using current TLS standards. The padlock in your browser's address bar confirms this connection is active.
• Encryption at Rest: Sensitive personal data and financial information stored in t999's databases is encrypted using industry-standard algorithms.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Employees and contractors can only access the data necessary for their specific role. Access is logged and audited.
• Security Audits: t999 conducts regular security assessments, penetration testing, and vulnerability scans of its infrastructure.
• Incident Response: t999 maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights, you will be notified promptly in accordance with applicable regulations.

10. Your Privacy Rights

As a t999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact t999 at support@t999.run with the subject line "Data Rights Request" and we will respond within 30 days:

• Right of Access: You can request a complete copy of all personal data t999 holds about you, along with information about how it is used.
• Right to Rectification: If any personal data t999 holds is inaccurate or incomplete, you have the right to have it corrected. For most account details, you can update this yourself in your account settings.
• Right to Erasure: You can request deletion of your personal data. This right is subject to legal retention obligations — some data must be kept under anti-money laundering and gaming regulations — but beyond those requirements, t999 will erase your data on valid request.
• Right to Restrict Processing: In certain circumstances, you can request that t999 limits how your data is processed while a query or objection is being resolved.
• Right to Data Portability: You can request that t999 provides your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object: You can object to t999 processing your data on the basis of legitimate interests. If you do, t999 will cease that processing unless it can demonstrate compelling legitimate grounds.
• Right to Withdraw Consent: Where t999 processes your data on the basis of consent — marketing communications and non-essential cookies — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

11. Children's Privacy

t999 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If a person under 18 has provided us with personal data by falsely representing their age during registration, we ask their parent or guardian to contact t999 at support@t999.run immediately. We will take steps to delete the data and close the account as quickly as possible upon verification.

t999 uses age verification measures at registration and reserves the right to request proof of age from any account holder at any time. Accounts where the registered user is found to be under 18 will be closed immediately in accordance with our Terms and Conditions.

12. International Data Transfers

t999 is a platform primarily serving Pakistani players, with its operational team largely based in Pakistan. However, some of the third-party service providers we use — such as game studios, KYC providers, or cloud infrastructure services — may process data in jurisdictions outside Pakistan.

Where data is transferred internationally, t999 ensures that appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or equivalent protective mechanisms. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

13. Marketing Communications

t999 may send you promotional communications about bonuses, new games, special events, and platform updates. We will only send you marketing messages if you have opted in to receive them — either during account registration or at any subsequent point through your account notification settings.

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email from t999.
• Updating your notification preferences in your t999 account settings.
• Contacting t999 support at support@t999.run and requesting removal from marketing communications.

Opting out of marketing does not affect transactional communications — t999 will still send you essential messages about your account, including deposit confirmations, withdrawal notifications, security alerts, and important policy updates. These communications are necessary for the operation of your account and cannot be opted out of while your account is active.

14. Third-Party Links

The t999 platform does not contain links to external third-party websites for general browsing or advertising purposes. However, the payment interfaces used during deposits and withdrawals may involve interactions with third-party payment providers' systems (such as Easypaisa or JazzCash portals). These providers have their own privacy policies that govern how they handle the data processed through their systems.

t999 is not responsible for the privacy practices of third-party payment providers or any other external system you may interact with in connection with your t999 account. We encourage you to review the privacy policies of any payment service you use.

15. Updates to This Privacy Policy

t999 reviews this Privacy Policy regularly and updates it when necessary — whether to reflect changes in how we operate, changes in applicable law, or improvements in our data practices. When material changes are made, t999 will:

• Update the "Last updated" date at the top of this page.
• Notify registered players via email where the changes are significant and may affect their rights.
• Display a prominent notice within the platform for a minimum of 14 days following a material update.

Continued use of the t999 platform after an updated Privacy Policy has taken effect constitutes your acceptance of the revised terms. If you do not agree with any update, you should close your account before the new policy takes effect.

16. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how t999 handles your personal data, please get in touch:

• Email: support@t999.run — use the subject line "Privacy Enquiry" or "Data Rights Request" for the fastest routing to the appropriate team.
• Live Chat: Available 24/7 on every t999 page. Our support agents can handle general privacy questions and escalate formal data rights requests to the appropriate team.

For formal data rights requests (access, deletion, portability, rectification), email is the preferred channel as it creates a written record for your protection as well as ours. t999 will acknowledge your request within 72 hours and respond fully within 30 days.

For questions about specific promotions or account issues that don't involve data rights, the FAQ page covers most common queries and is worth checking first.